Supplier onboarding
Is this supplier ready to trade?
Run the same supplier onboarding checks on every new supplier, from insurance and bank details to country and risk. You know who is ready to trade, who needs a review and exactly what is missing.
Incoming request
evaluatingCan we raise a PO with Northfield Components yet?
- If the supplier's country is on the Restricted countries list, block the supplier
- If there is no valid insurance certificate on file, mark the supplier as not ready
- Look up the supplier risk rating in the Supplier risk lookup table
- If the risk rating is High, send the supplier to compliance review
Answer, with the reason
Not ready to trade. Northfield's country is not restricted and its risk rating is Medium, but no insurance certificate is on file. The buyer sees exactly what to ask for, and the supplier is cleared as soon as the certificate arrives.
Sound familiar?
The supplier set up in a hurry
Someone needs to place an order today. The checks are a list in a procedure nobody reads.
"Can you just set them up? We need to order today"
Operations is under pressure and the supplier form is half filled in. The account gets opened and the missing checks are promised for later.
"Did anyone check their insurance?"
Each person onboarding a supplier has their own mental checklist. Some ask for insurance certificates, some do not, and nothing records which was done.
"They're in a country we don't trade with"
The restricted countries list is kept by compliance. Procurement does not see it until after the first payment has gone out.
The quiet cost
What a rushed onboarding costs
- Suppliers start trading before the checks that protect you are done.
- Each buyer applies a different set of criteria, so standards slip.
- Payments can go to suppliers in countries you should not trade with.
- When audit asks how a supplier was approved, the answer is an email thread.
Before and after
From a checklist in someone's head to checks on every supplier
Today
- Each buyer decides which checks matter
- Missing documents found after the first order
- Country and risk checked by whoever remembers
- Approval evidence scattered across emails
With Condexa
- The same supplier approval criteria applied to every new supplier
- Missing items flagged before the account can trade
- Restricted countries and risk checked on every application
- A trace showing which checks passed, failed or were referred
How you get there
How every supplier gets the same checks
- 1
One standard for every supplier
Write down the checks procurement and compliance agree on: required documents, restricted countries, risk rating and who approves exceptions.
- 2
Clear answers for awkward cases
Test the decision with real suppliers, including the messy ones. The trace shows which check held them up, so your team knows exactly what to chase.
- 3
Checks built into the supplier form
Your ERP, Dataverse or Power Apps supplier form calls the decision when an application is submitted. Suppliers are marked ready, referred or blocked, with the reason on record.

A worked example
Example: Northfield Components applies to become a supplier
Northfield Components submits a new supplier form through a Power Apps screen. Operations wants to raise its first purchase order this week.
The rules, in plain English
- R1If the supplier's country is on the Restricted countries list, block the supplier
- R2If there is no valid insurance certificate on file, mark the supplier as not ready
- R3Look up the supplier risk rating in the Supplier risk lookup table
- R4If the risk rating is High, send the supplier to compliance review
Condexa answers
Not ready to trade. Northfield's country is not restricted and its risk rating is Medium, but no insurance certificate is on file. The buyer sees exactly what to ask for, and the supplier is cleared as soon as the certificate arrives.
FAQ
Questions people ask
What checks should you do when onboarding a supplier?
Most firms check the supplier's identity and bank details, insurance, country of operation and a risk rating, plus any sector-specific certificates. The exact list depends on your policy. What matters most is that every supplier gets the same checks and that the result is recorded.
What are supplier approval criteria?
Supplier approval criteria are the conditions a supplier must meet before you will trade with them. They often include documents on file, acceptable risk, a permitted country and sign-off for higher-risk cases. Writing them as a decision means they are applied consistently.
How can we automate supplier due diligence checks?
Put the criteria into a decision that your supplier form or ERP calls when an application is submitted. Reference data such as restricted countries and supplier risk ratings sits in lists and lookup tables your team maintains. The decision returns ready, referred or blocked, along with the reason.
Can Condexa read supplier data from Dynamics 365?
Yes. Lookup tables can read live from Dataverse, which sits behind Dynamics 365, or from a SQL Server table. So risk ratings and supplier details can come from the systems where they already live.
Keep exploring
Related decisions and guides
Use cases
Purchase order approval
Stop chasing sign-off by email. Encode your delegation of authority once and let the ERP know who must approve every PO.
Read moreUse cases
Compliance checks
Your policies say what must be checked. Make sure it happens on every transaction, with proof of which rule applied.
Read moreProblems
Tribal knowledge
When only one person knows how a decision gets made, every holiday and every resignation is a risk.
Read moreIntegrations
Dynamics 365 and Dataverse
Outgrown Dataverse business rules? Run real decisions on live Dataverse data and call them from any app or flow.
Read moreKnow every supplier is ready before the first order
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